As soon as your order leaves the warehouse, you’ll receive an email with a link to the shipment tracking so you can keep an eye on it at all times 😉. You can also ask our bot ❌Equis using the “Track my order” option. It has (almost) all the answers.
Sustainable Shipping costs €3.95 for Madrid and €4.50 for the rest of mainland Spain and the Balearic Islands. Express Shipping costs €5.90 for Madrid and €6.90 for the rest of the mainland. At the moment, we do not ship to the Canary Islands, Ceuta,
Unfortunately, due to technical reasons, it’s not possible to modify or cancel an order once the purchase has been completed. That said, get in touch with us and we’ll guide you on the best way to proceed. Remember that exchanges and returns are free