bluebananabrand

<p id="isPasted">As soon as your order leaves the warehouse, you&#x2019;ll receive an email with a link to the shipment tracking so you can keep an eye on it at all times &#x1F609;.</p><p>You can also ask our bot &#x274C;Equis using the &#x201C;Track my order&#x201D; option. It has (almost) all the answers.</p>

As soon as your order leaves the warehouse, you’ll receive an email with a link to the shipment tracking so you can keep an eye on it at all times 😉. You can also ask our bot ❌Equis using the “Track my order” option. It has (almost) all the answers.

How can I check the status of my order?

Orders and Shipping

Shipping information

Can I modify or cancel my order?

Can I use two discount codes on the same order?

What payment methods do you offer?

Payments

How can I exchange or return my order?

Do you provide a gift receipt?

Exchanges and Returns

How do I know what my size is?

Composition and care

When will you restock?

Garments

Why isn’t my referral code working?

I redeemed my coupon but lost the code… where is it?

Collaborations

Where are your stores?

Physical Stores

If I subscribe to Adventure Pass, will I still receive the newsletter? Or do you send different emails?

When do I receive my Equis for a purchase and how can I redeem them?

How do the Equis from the “Adventure Inbox” work?

Can I claim Equis for a past purchase?

Why haven’t I received my Equis for my adventure proof yet?

Do I earn Equis when I shop in a physical store?

Can I use Equis and discount codes in the same purchase?

Is there a minimum purchase to redeem my Equis?

Adventure Pass

How can I check the status of my order?Updated 12 days ago