The referral might not work if:. • Both users share the same IP address (for example, if they’re using the same device or Wi-Fi). • The referred friend has already made a purchase or has an Adventure Pass account (you can’t refer someone who’s alread

The referral might not work if:&#x2022; Both users share the same IP address (for example, if they&#x2019;re using the same device or Wi-Fi).&#x2022; The referred friend has already made a purchase or has an Adventure Pass account (you can&#x2019;t refer someone who&#x2019;s already a user or customer).

Why isn’t my referral code working?

Go to your private area, look for “Equis History” and click the green “APPROVED” button. That’s where you’ll find your code.

Go to your private area, look for &#x201C;Equis History&#x201D; and click the green &#x201C;APPROVED&#x201D; button. That&#x2019;s where you&#x2019;ll find your code.

I redeemed my coupon but lost the code… where is it?

bluebananabrand

Collaborations

Shipping information

When will I receive my order?

How can I check the status of my order?

Can I add a personalized note to my order?

Can I modify or cancel my order?

Orders and Shipping

Can I use two discount codes on the same order?

What payment methods do you offer?

Payments

Exchanges and Returns

My garment is defective

When will you restock?

Composition and care

How do I know what my size is?

Garments

Where are your stores?

Physical Stores

If I subscribe to Adventure Pass, will I still receive the newsletter? Or do you send different emails?

When do I receive my Equis for a purchase and how can I redeem them?

How do the Equis from the “Adventure Inbox” work?

Can I claim Equis for a past purchase?

Why haven’t I received my Equis for my adventure proof yet?

Do I earn Equis when I shop in a physical store?

Can I use Equis and discount codes in the same purchase?

Is there a minimum purchase to redeem my Equis?

Adventure Pass